A Quick Start Guide to Client ManagementFor agencies, it’s crucial not only to land new clients but also to retain existing ones. In this guide, you will find an introduction to the client management concept along with best practices for improving your customer relationships.
There are not that many agencies that have been successful at working with enterprise clients. By being successful, I mean having a better relationship with your clients and being able to win more big clients. Here are five of my tips for digital marketing agencies to succeed with enterprise clients.
Clients often have false expectations when working with SEO agencies. When these false expectations are not clarified from the beginning, they can be problematic and ruin the relationship between a SEO agency and client. In this post you will learn the most common misconceptions SEOs had when working with clients.
Recently we organized an online meetup with three awesome experts: Frederic Chanut, James Reynolds and David Jenyns. They answered all of these questions and shared their own twists and turns in building their SEO agencies. You can watch the whole video here, and for this post I’ve picked up some of the most interesting advice on organizing a SEO agency, getting your first clients and delivering awesome results.
Hey, agency representatives: what is the biggest mistake you can make when pitching clients? Hands down, the biggest trap people fall into is not doing enough research. It’s tempting to think research starts after you’ve won a contract and that the sales process can focus solely on your offering. Your competition likely believes that. After all, it’s how it’s been done for many years.